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Patient Services Hub

Integrated Specialty Pharmacy and Patient Services Hub

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Orsini offers both specialty pharmacy and hub to biopharma manufacturers, seamlessly integrated in order to ensure speed to therapy through consistent communication and line of sight. As a patient services hub, we act as a single point of contact between manufacturers and the patients they serve, ensuring a smooth patient experience.

Integrated Patient Services Hub

With this model, data flows uninterrupted between Orsini’s hub and specialty pharmacy workflows, among case managers, clinical teams, field reimbursement managers, patient education managers, admissions teams​, and therapy care teams.

We offer highly customizable hub and data services:

  • Patient services
    • Education and drug counseling
    • Communication and surveys
    • Welcome kit distribution
    • Benefits verification
    • Nurse home visits including disease state and product education, injection training, and lab draws 
    • Clinical education and adherence calls with pharmacist  or nurse
  • Financial and copay assistance eligibility and enrollment​

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  • Supplemental program administration and  dispensing
    • Patient assistance programs
    • Clinical trials
    • Quick start programs
    • Bridge programs
  • Access support for provider buy and bill
  • Customized data and insights
    • Dispense, status, inventory, and clinical data elements
    • Structured, reportable data for PRO studies